The following are a sampling of actual notes and letters we have received from our customers some were shortened to save space:

“Thanks for taking such good care of my Daughter & her husband on the recent installation of their air conditioner. They were impressed with your high level of expertise, installation and caring nature. They were also impressed with the electrician you sent out to help with the wiring. I would never hesitate to recommend you and your company to anyone I know.”
Alan T. - Grand Rapids

We wanted to take this opportunity to write and express our satisfaction with the Trane furnace and air conditioner installed by your company. We wanted to live with the products for a month or so before giving feedback. We can now state that we really appreciate the furnace’s performance and have every belief that the air conditioner will prove similarly satisfactory. We had not realized how quiet a furnace could be. We will have no hesitancy in recommending you company to others.
Ross M. - Grand Rapids

You were on time and on the budget- we recommend you to all the people in our sub-division. Thanks.
T.S.- Middleville

Your serviceman actually saved the lives of my wife and children. After removing them from the house and calling the ambulance he even made sure our dog received medical attention. Would I recommend you to others? I do every time I tell this story again! Thanks Frontier for being there.
S.K.-Cascade

Now to show that we are not perfect.....

The following are comments from people who were not 100% satisfied with our performance [the first time]

Your serviceman had to go to a supplier and get parts for our furnace. Why don’t you stock your trucks with all the parts you might need? Do you expect me to pay for him running around town to get parts?
B.T.-Grand Rapids

Frontier note: We service all brands of HVAC equipment. It is not physically possible to have every part for every furnace on every truck. We provide upfront pricing so you never pay for running parts.